FAQ

Adding a category to a content access group for publishing to web
This article will explain how to add a new category to a content access group so that all the meetings created within that category are published to the web...
Wed, 26 Feb, 2020 at 1:40 PM
Define Meeting Template Thumbnail
Harmony offers an easy way to define and set a default Thumbnail for each meeting to help you and your viewers identify quickly different meeting icons/temp...
Thu, 15 Oct, 2020 at 2:07 PM
System Requirements for Harmony playback with HD streams
A combined hardware and software solution which can decode and render a 720p 1.5Mbit H.264 audio/video stream will be needed to playback HD streams. Most w...
Wed, 17 Jun, 2020 at 1:15 PM
Internet Explorer support for PowerBrowser player
Sliq's Powerbrowser player will not support Internet Explorer beyond Dec 31, 2020. There are several reasons for this that are out of our control. The m...
Wed, 20 Jan, 2021 at 4:09 PM
Closed Captioning placement
Sliq offers two methods of displaying Closed Captioning.  Overlay method The overlay method is primarily used by customers who value Captions that a...
Tue, 15 Feb, 2022 at 12:24 PM
Share feature
Fri, 22 Oct, 2021 at 3:15 PM
Can I install an antivirus on Sliq Encoders?
Sliq Encoders come with our managed Antivirus solution already installed. We use a third party product (customers call for details) to protect all our in th...
Mon, 13 Mar, 2023 at 1:20 PM
Is it possible to have two recordings of the same room that cover the same time but that are named differently?
Yes, each “Meeting” you schedule becomes a unique event that will have its own identity. Even if the source is the same as another meeting, the “recordings”...
Thu, 10 Jun, 2021 at 8:22 AM
How does the JAVA/log4j issue affect Sliq's streaming services?
As the issue affects internet facing machines running Apache with certain Java components, which is not the case with any of the Sliq online infrastructure,...
Fri, 17 Dec, 2021 at 3:35 PM
Standard Service Level Agreement
The Company will resolve software defects under warranty using a severity based system. If a problem is not under warranty, such as incompatibility introdu...
Tue, 3 May, 2022 at 12:58 PM